Providers: Ensuring project completion

There are a few (common sense) things to keep in mind when working on a Firecite project to ensure project completion:

  1. Deadlines. If you and an attorney agree to a deadline, that deadline must be kept unless you receive approval from the attorney to extend. If a deadline is missed without communication and acceptance, the project could be cancelled.
  2. Communication. It is of course important to keep in touch with your client and to provide consistent updates. If you fail to communicate promptly or consistently with your attorney, the project could be cancelled.
  3. Requesting Payment. It is important to communicate with your client before requesting payment to make sure there is nothing further required on your end. You get one shot to request payment and if the job isn’t done, the attorney has no choice but to reject the request. Make sure before requesting!
  4. Receiving Payment. It is against terms to request payment offsite. Doing so will result in your account being cancelled. If an attorney suggests payment outside the Firecite platform, simply send a support request to firecite@firecite.com.

Any questions just let us know!

Subscribing to push notifications

One of the best ways for us to keep in touch is through push notifications. A push notification is a way for Firecite to send you a message or to notify you without you actually opening the dashboard. The notification is “pushed” to you without you needing to do anything about it. You can think of it like Firecite sending you a text message through your browser. For providers, this means you will be the first to know about new projects that match your skills. For attorneys it is a great way to know immediately when bids are placed or work is done.

How to subscribe to push notifications?

When you first visit the Firecite dashboard after logging in, you will be presented with a grey popup requesting permission for us to push notifications your way. Just click “Allow”.

Firecite browser push notification

If you inadvertently click “Block” or close the popup, it may not reappear. In that case you can use the instructions below to subscribe and unsubscribe easily from a button in your profile settings.

Subscribing (and unsubscribing) from profile as a provider:

Providers: You can find the push notification switch via: Main menu > Edit Account > Edit Your Account. If you have already subscribed, the button will allow you to unsubscribe if you prefer to not receive any more push notifications.

Firecite provider push notification

Subscribing (and unsubscribing) from profile as an attorney:

Attorneys: You can find the push notification switch via: Main menu > Edit Account > Edit Your Account. If you have already subscribed, the button will allow you to unsubscribe if you prefer to not receive any more push notifications.

Firecite attorney push notification

Editing authorized hours

If an attorney and provider agree to increase (or decrease) the currently authorized hours for an ongoing project billing period, the attorney can do this from his Project Management page. Increases take effect immediately and the provider will be able to bill the newly authorized hours in the current billing period. Decreases are set to occur the following billing period. Pro Tip: A “billing period” is simply a week, starting Monday and ending Sunday!

 

From the attorney’s dashboard, she would click “Manage” from the project dashboard:
Firecite editing ongoing hours
 Then she would click “Edit” in the top left hand corner next to hours authorized:
Firecite editing ongoing hours
This will open a form that allows her to increase the authorized hours immediately (or set a decrease to occur the following week):
Firecite editing ongoing hours

Firecite Project Types

Firecite has a 3 different project types for different situations and needs. When an attorney requests work, they first choose if the work is a “One-Time Project” or “Ongoing Work”. One-Time Projects can be done in 2 ways, flat fee and hourly. Ongoing Work is always hourly. Let’s take a closer look.

ONE-TIME PROJECTS

FLAT FEE: The traditional QUICK and EASY way to delegate work on Firecite. Simply set a budget and request bids. Providers will bid in flat fees for the work proposed. This works best for clearly defined projects with accurate project descriptions. A great way to quickly delegate work to qualified providers.

HOURLY: A format which works almost as simply. The attorney gives a project description and requests bids in an hourly format. Providers bid in hourly rates with a suggested “block” of hours to be approved.

For example, Attorney Alan posts a project for some immigration law research. Peter Provider bids $25 per hour and and requests authorization for an initial block of 10 hours. Alan reviews all of his bids and awards the project to Peter, authorizing him to work at his hourly rate for up to 10 hours. If Peter needs more time to complete the project, Alan simply increases the block of hours from the manage project page. In the end, Peter tracks his own time and only requests payment for time spent (within the block constraints) at the end of the project. Payment requests are handled just like flat fee projects. Peter Provider requests payment, Alan Attorney can either manually approve or the payment will be approved automatically in 7 days.

We have noticed that many lawyers are looking for longer term freelance support on an ongoing basis. For example, Alan Attorney may want a paralegal to handle various tasks for up to 15 hours a week for the next several months. Ongoing projects can accommodate this kind of open-ended relationship. Here’s how it works:

ONGOING WORK

HOURLY: When Alan Attorney posts his ongoing work, he chooses “Ongoing Work” rather than “One-Time Project”. There is no flat fee option for ongoing work. One unique thing about an “Ongoing Work” is an enhanced ability to create a real relationship between the attorney and the provider. Just like One-Time Hourly, Peter Provider reads Alan Attorney’s project description and bids an hourly rate. Since he cannot know just how much time the attorney needs, he does not suggest a block of hours. Instead, Alan, upon selecting Peter’s bid, sets the block of hours going forward. For the sake of example, let’s say he sets the block at 10 hours. Peter can begin work immediately.

Each week, Peter is authorized to request payment for up to 10 hours each week. The weekly billing period begins Monday at 00:00 midnight UTC and ends Sunday at 23:59 UTC. Alan Attorney may decide that he needs more work the following week. He can simply increase the block of hours from the project manage page. Any increases to ongoing project blocks take effect immediately. Any decreases to ongoing project blocks occur the following week. Whenever an attorney approves a payment, he can also archive the project if the work is no longer needed.

The provider can only invoice one per week, up to the block. The week resets on Monday. This means that a provider can request payment for the past week as late as Sunday. If the block is reached or the work is done earlier in the week, the provider can request payment at any time (and also request a block increase from Alan if needed). If Peter requests payment on Wednesday, he cannot request any more payments for that ongoing project that week (until the next Monday).

(Providers: don’t worry if you have added hours and forget to finalize the invoice. Firecite will do that on your behalf at the end of the week!)

We think that these project formats will create a more effective market for both sides! Let us know what you think.

On demand attorney support services

Firecite.com: On-demand Support Services for Attorneys

Site Provides Secure Platform for Delegating Legal Work

Denver Colorado (PRWEB) August 14, 2017

Firecite.com is a new, online outsourcing platform designed specifically for attorneys. Attorneys can use the site to securely delegate projects to freelance law clerks, JDs, and paralegals. https://firecite.com

“We created Firecite so that attorneys can quickly and confidently outsource legal projects to the perfect provider when the need arises” says Firecite co-founder Pete Castleberry. “Additionally, a legal market place requires a uniquely sophisticated group of providers. We achieve this by seeking out our own freelancers and being very selective about provider qualifications.”

To become a provider on Firecite, a freelancer has to be invited. Providers are hand-selected by the Firecite team and all provider applications are manually reviewed prior to approval.

“When an attorney posts a project on Firecite, she won’t have to sift through a large number of proposals from unqualified freelancers,” Castleberry says. “The high-quality group of freelancers on Firecite allows attorneys to outsource their projects quickly and with minimal effort.”

When attorneys post projects to the Firecite marketplace, their names are kept confidential until they select a provider for the project. Firecite provides options for flat-fee payment, hourly payment, and an ongoing work feature for projects that have no clear end date. For example, if an attorney wants to hire a paralegal for various projects for 10 hours per week, Firecite seamlessly accommodates this kind of open ended relationship.

After the project is posted, providers bid on the project. When a provider submits a bid, the attorney can review the provider’s profile and credentials and privately message the provider if she would like additional information or work samples. All providers must execute project specific confidentiality agreements and certify knowledge and understanding of basic ethical rules prior to issuing proposals on a project.

Once the attorney selects a provider, the two are introduced via encrypted messaging.
Firecite allows attorneys and providers to share documents via a project management feature. All document uploads are also encrypted.

“We think attorneys will be really impressed with how easy it is to select a freelance provider and work with them through Firecite,” says Castleberry. “Firecite provides a user-friendly, secure solution for outsourcing legal projects.”

Check out a product tour at firecite.com: https://firecite.com/howitworks

(via http://www.prweb.com/releases/2017/08/prweb14589894.htm)

Legal Security First

How does Firecite protect your privacy and data security?

Firecite takes security very seriously and strives to maintain the highest security standards. To accomplish this, we make use of best-in-class security tools and practices.

Read on to learn a bit more about how much we care about your privacy and security.


Let’s talk about the encryption we use to keep your communications with the Firecite website locked down.

All browser connections to Firecite.com are secured and encrypted using something called Transport Layer Security (TLS). You may have heard of its predecessor, Secure Sockets Layer or SSL. TLS refers to the process of securely transmitting data between your browser and Firecite.com. The term “SSL” continues to be used colloquially when referring to TLS and its function to protect transmitted data (most people still call this SSL).

TLS attempts to accomplish the following:

  • Encrypt and verify the integrity of communications between your browser and Firecite.com
  • Verify that you are communicating with Firecite.com

Firecite forces HTTPS for all services using TLS (SSL), including our public website and the Dashboard. We use HSTS to ensure browsers interact with Firecite only over HTTPS. The point here, is that your connections are encrypted by default.

We regularly audit the details of our implementation: the certificates we serve, the certificate authorities we use, and the ciphers we support. We regularly perform penetration testing, network & vulnerability scans and code reviews as well.

Okay, let’s talk about how your account information is secured!

The data that we collect from you is stored and backed up in destinations within the United States. All storage and hosting used by Firecite is Type 2 SOC 2, ISO 27001, and ISO 27018 compliant to ensure that your data is treated securely and in accordance with our privacy policy. All information you provide to us is stored on secure servers in a controlled environment with limited access.

Furthermore, anyone involved with the processing, transmission, or storage of credit card data must comply with the Payment Card Industry Data Security Standards (PCI DSS). Our payment processor has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry!

Credit card and banking information is secured to the extreme.

When you provide sensitive credit card information or billing information to Firecite, it is not stored in our databases. Instead it is securely transmitted one-time to our payment processor, where all card numbers are encrypted on disk with AES-256. The extra steps are taken to secure payment information are extreme:

  • Decryption keys are stored on separate machines.
  • None of our processor’s internal servers and daemons are able to obtain plaintext card numbers
  • The infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with primary services.

The only billing information Firecite retains is the last 2 digits of bank accounts and credit cards to help reference these items to our customers when needed. This information is also encrypted on disk with AES-256. We regularly audit the details of this implementation including the ciphers we support.

Project details, conversations, and all document uploads are super encrypted.

Sensitive project data is also encrypted on disk with AES-256. This includes active project conversations within the Firecite dashboard, and all uploads and work product uploaded via the Firecite dashboard.

Have questions?

We are always delighted to hear from our users and welcome and questions or comments.

On demand support for lawyers

5 Projects Lawyers Can Delegate Using Firecite.com

Solo and small firm practitioners are familiar with the ebb and flow of business throughout the year. Despite a well crafted and flawlessly executed business development and marketing plan, things can get slow sometimes. But small law practice has a way of going from zero to sixty. One minute you are worried about where the next client is coming from and the next you are crazy busy. Like 52 browser tabs open, headset fusing to skull, no clean lawyer costumes, and a calendar that looks like you just got destroyed in a fullscreen game of Tetris kind of busy.

A great way to manage these stressful periods and prevent deterioration to a state of complete and ultimate chaos (not the beautiful fractal kind) is to delegate projects to the office law clerk or paralegal. But wait – you don’t have a law clerk or paralegal. You are are a pure solo or a super lean DIY kind of shop. Or maybe your support staff is maxed out and similarly teetering on the Schwarzschild radius of madness. This is where Firecite comes in. Firecite makes it easy for busy lawyers to quickly delegate projects to virtual law clerks and paralegals.

Firecite is a secure online platform (hereinafter “cool website”) that connects attorneys with legal freelancers that can tackle almost any project. Firecite is not a place for the general public to find attorneys. It is a place where attorneys hire freelance support staff on a project basis. Attorneys can log onto Firecite and post projects they need help with.  Then Firecite’s network of paralegals, law clerks, and lawyers bid on the project. The attorney reviews the bids, selects a provider, and gets the project completed. All this without sacrificing valuable time, energy, and the last wispy, frayed strand of sanity still loosely tethered to reality.

Here are five examples of projects you can delegate on Firecite right now.

  1. Legal Research Projects

Legal research projects are the most commonly posted project on Firecite. These projects range from simple outlines of case law to exhaustive memoranda on an entire topic.

A quality legal research memo quickly acquaints the reader with a specific issue or area of law and provides a good springboard for further research and case development.  But, when you are gnawing on Arabica beans like a hopped up guinea pig while preparing for a gnarly deposition, conducting exhaustive legal research and summarizing the findings into a concise memo may not be the best use of your time.

Perhaps a 50-state survey about an issue would make a great persuasive footnote in your motion or brief, but you need someone to conduct the research and compile the string citation. Or maybe you need a bulleted list briefing every case in your jurisdiction on a particular issue, but you don’t have the time to put it together because you have an exabyte of emails from opposing counsel to deal with. Outsourcing discrete legal research projects like these can be a life saver when time is in short supply.

  1. Drafts of Motions and Briefs

More often than not, motion practice is the heart of the case. But sometimes you simply can’t spend as much time as you would like producing high-quality legal writing. Other times, writers block keeps the ship from getting off the ground entirely.

When you find yourself spread thin like graphene, a talented freelance law clerk with a fresh perspective can provide you with a solid and well-researched first draft of your motion or brief. Alternatively, you may choose to delegate the project to an experienced freelance attorney that can deliver a more complete work product ready for your final review and finishing touches.

  1. Document Review and Organization

Organizing, reviewing, and indexing discovery, exhibits, and other case related documents can consume a huge amounts of time. Experienced litigation paralegals can assist with transforming raw discovery into highly useful and accessible information based on your requirements and objectives. An awesome freelance paralegal can help you develop timelines, fact and statement charts, witness charts, and even demonstrative aids.

  1. Formatting Legal Documents

Ever find yourself locked in mortal combat with formatting issues in Word (does anybody still use WordPerfect)? What about getting the text to perfectly align with the pleading line numbers? And don’t even act like you haven’t wasted a significant portion of your life trying to create a table of authorities.

If you do a significant amount of legal writing and litigation, you probably already have amazing pleading templates. But sometimes formatting issues can creep into documents when you least expect it. There are paralegal wizards on Firecite that can tackle these jobs in a fraction of the time it would take you.

  1. Blawg Posts

A blog full of useful, substantive information can round out your website, improve your web traffic and search engine rankings, and help you find more clients. But many attorneys are discouraged from doing so because it takes a significant amount of time to put together well-researched, consistent content for a blog. The result is that your blog basically becomes a re-posting dump heap for any news article that even remotely mentions the practice of law. Don’t let that happen. 

There are writers on Firecite that can transform lofty, dry legal concepts into engaging, easy-to-read blog posts. Post your blog project on Firecite and you can start reaping the benefits of a blog in just a few days without slaving over a single post.

This is by no means an exhaustive list of projects that attorneys can outsource on Firecite. Legal research, motions and pleadings, and blog articles are just three popular examples of projects attorneys can delegate on Firecite. Open that 53rd browser tab and go to https://firecite.com. Whatever the task, you can probably get it done quickly and easily on Firecite. Post a project today.